Banner image
Pinnacle Customer Experience Award 2019

2019 Customer Experience Award

The Cascades Assisted Living prides itself on our customer service and maintains a common commitment to the highest level of quality care, a focus on customer service and providing a nurturing environment for both patients and families.

We are pleased to have received a “Customer Experience Award” for a second year in a row for Care and Dining Services from Pinnacle Quality Insights demonstrating our center’s commitment to the “Four Pillars” of our mission statement: Kindness, Compassion, Service and Excellence.

National Health Care Associates Deficiency-free survey logo 2019

2019 Deficiency-free Award

For the second year in a row, The Cascades has received a deficiency-free rating. A deficiency-free rating indicates that the community met all of the state’s safety and quality standards. The results of this survey demonstrate the high level of care The Cascades provides to its residents and their families.